Banquet Server

Banquet Server
Reporting to: Director of Food and Beverage


Job Description:

  • Ensures proper set-up for all tables for assigned stations
  • Sets tables, inspects linen, silver, china and other table items
  • Inform customers about the nightly menu
  • Serves food, coffee, water and other beverages to customers, refills beverages as needed
  • Receives customer’s order for any food or beverage that varies from the set menu
  • Pick up and serve orders in prompt and courteous manner according to established service standards
  • Check customers are enjoying their meals and correct any problems
  • Refers complaints on food or service to the Banquet Manager
  • Cooperates closely with the other servers to ensure that prompt service is given at all times.
  • Cleans banquet room and banquet server area during and after banquet functions
  • Provides excellent customer service to all guests
  • Provides a professional image at all times through appearance and dress
  • Assist in ticket selling functions for bars as required
  • Follows company policies and procedures
  • Other duties as assigned

Education & Qualifications:

  • Smart Serve certified
  • Ability to thrive in a fast-paced environment
  • Ability to work independently as well as part of a team
  • Exceptional communication skills (written and verbal)
  • Experience with cash control
  • Willing to learn
  • Able to work shift work daytime, evenings & weekends
  • Successful candidate must arrange for own transportation home

Those interested in applying are invited to forward a resume in confidence to the attention of:

Dave Frenette
Food and Beverage Supervisor
Quattro Hotel & Conference Centre
229 Great Northern Rd
Sault Ste. Marie, ON P6B 4Z2