Banquet Server
Reporting to: Director of Food and Beverage
PERFORM ALL FUNCTIONS AS A BANQUET SERVER:
Job Description:
- Ensures proper set-up for all tables for assigned stations
- Sets tables, inspects linen, silver, china and other table items
- Inform customers about the nightly menu
- Serves food, coffee, water and other beverages to customers, refills beverages as needed
- Receives customer’s order for any food or beverage that varies from the set menu
- Pick up and serve orders in prompt and courteous manner according to established service standards
- Check customers are enjoying their meals and correct any problems
- Refers complaints on food or service to the Banquet Manager
- Cooperates closely with the other servers to ensure that prompt service is given at all times.
- Cleans banquet room and banquet server area during and after banquet functions
- Provides excellent customer service to all guests
- Provides a professional image at all times through appearance and dress
- Assist in ticket selling functions for bars as required
- Follows company policies and procedures
- Other duties as assigned
Education & Qualifications:
- Smart Serve certified
- Ability to thrive in a fast-paced environment
- Ability to work independently as well as part of a team
- Exceptional communication skills (written and verbal)
- Experience with cash control
- Willing to learn
- Able to work shift work daytime, evenings & weekends
- Successful candidate must arrange for own transportation home
Those interested in applying are invited to forward a resume in confidence to the attention of:
Dave Frenette
Food and Beverage Supervisor
Quattro Hotel & Conference Centre
229 Great Northern Rd
Sault Ste. Marie, ON P6B 4Z2
dave.frenette@quattrossm.com