Wedding FAQ

It’s your big day and there are many details to consider. At the Q, we prefer to be one step ahead of you. From us to you... the perfect experience.

Here are some commonly asked questions from our brides, grooms, mothers, fathers, and in-laws to be. We’ve got you covered.

 

CEREMONY

I want my wedding to be held in one place. What are the ceremony options that you offer?

Having the largest conference centre in Northern Ontario, we have housed many large weddings of over 400 guests, customize and give you options based on your numbers.

FOOD

Are there options for vegetarians or gluten free?

Yes we will accommodate any dietary allergies and restrictions (such as vegetarians and vegans). For large events, we cannot guarantee dietary preferences (such as special diets).

BAR

What time does the bar shut down?

Last call is at 12:45 pm and the wedding bar is closed at 1am.

Are your bartenders Smart Serve certified?

Yes. Our bartenders are SMART SERVE trained.  Accordingly they have authority to refuse service to any guest they believe has reached the point of intoxication.

ACCOMMODATIONS

Can we get a group block of rooms for our guests?

100%! This is our specialty. Guaranteed rates on all of our Suites are offered to weddings hosted at Quattro. Room blocks will automatically drop 4 weeks prior to the event.

DEPOSITS AND PAYMENT

Do I have to pay a deposit to secure my date?

A $1000.00 non-refundable deposit is required to book your day. This deposit is applied to your final food & beverage costs.

When are my other payments due?

50% of your total wedding cost is due 8 days prior to your wedding date. Final payment is due on the first regular business day after your wedding day. (Monday / Tuesday in the event of a stat)

What is this Socan Fee?

It is a tariff for playing pre-recorded or copyright music at an event. The fee is $59.17. It is the obligation of the facility to collect this fee and submit to the Music Industry Association. For more information, go to www.socan.ca

FINAL NUMBERS

When are my final numbers due?

7 days prior to your event for final room set up and food ordering and charges. This is your final number that you will be charged. At this time, you must also provide us with any dietary allergies & restrictions as well as your final floor plan including number of guests per table.

THE LITTLE EXTRAS

How many guests can your ballroom hold?

From 5-550, we’ll create the perfect fit.

Do you provide table linens and chair covers?

We provide black or white table linens and napkins. You may add chair covers for $3.00 per chair cover.

Will there be a manager onsite for the night of my wedding?

One of the Operations Management staff as well as a Banquet Lead will be onsite throughout your event, ensuring flawless execution.​

What if I want to have a slide show, video or PowerPoint?

Your first date…baby pics…big hair? No problem. Our in- house LCD projectors and screens are built in to our ballroom for all to see.

If my wedding is at Quattro do you offer discounts for showers, rehearsal parties, gift openings?

Absolutely. This will all be discussed as part of your total package.